Privacy policy

1 Data protection

We attach great importance to the protection of your personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. As a rule, you can use our website without providing any personal data. If personal data (such as name, address or e-mail addresses) is collected on our pages, this is always done voluntarily as far as possible. This data will not be passed on to third parties without your express consent. Please note that data transmission over the Internet (e.g. via e-mail communication) may be subject to security vulnerabilities. Complete protection of data against access by third parties is unfortunately not possible.

2 Responsible body

The controller within the meaning of the GDPR for the collection, processing and use of your personal data via this internet platform is Faber Creative Services GmbH with the representatives Matt Finke and Jan-Oliver Kähler

Faber Creative Services GmbH
Marburger Str. 65
35043 Marburg

Call: +49 6421 931851
Fax: +49 6421 931850
info@faber-cs.com

3 Hosting

The content of our website is hosted by the following provider:

SiteGround Spain S.L. WordPress.com

The provider is SiteGround Spain S.L. (hereinafter SiteGround). When you visit our website, SiteGround collects the following personal data:

Personal data contained in log files – When an end user visits the website, we process the end user’s information such as IP address, domain name, date, request method, URI user agent, referrer, TLS version, cache data .

The use of SiteGround is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible.

An https certificate is used to protect the use.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

4 Data processing

4.1 Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes, for example, end user information such as IP address, domain name, date, request method, URI user agent, referrer, TLS version, cache data. This data is collected in order to provide the website in the desired manner.

The legal basis for the processing of personal data is Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the aforementioned processing purpose.

The recipient of the data is SiteGround, see Chapter 3 “Hosting” for more information.

The data is stored for a maximum period of seven days. SiteGround deletes the data in accordance with legal requirements as soon as the purpose expires or, if applicable, the legal retention period expires.

For more information, please refer to SiteGround’s privacy policy: Terms of Service (siteground.com)

You are not obliged to provide the data. However, failure to provide it may mean that you will not be able to use our website or will not be able to use it to its full extent.

4.2 Contact us

Personal data is collected when you contact us (e.g. via contact form, email or telephone). This is personal data that you share with us.

This is your name, e-mail address, company name and telephone number. This data is used exclusively for the purpose of responding to your request. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR.

The provision of personal data is not required. However, failure to provide it may mean that you will not be able to use our website or will not be able to use it to its full extent.

5 Cookies

Cookies are small text files that are stored by websites on a user’s computer or mobile device. They are used to store and track certain information about the user and their behavior on the website. Cookies allow websites to personalize the user experience, collect usage statistics and provide certain features. There are different types of cookies, including technically necessary, analytical and marketing cookies.

You can restrict or completely prevent the setting of cookies in your browser settings. You can also arrange for cookies to be deleted automatically when you close the browser window.

You can also change the cookie setting via the link at the bottom of the page.

5.1 Technically necessary cookie

These technically necessary cookies are absolutely essential to guarantee optimal and smooth functionality of the website and are therefore generally indispensable. No consent is required for the use of these necessary cookies.

We may also use cookies for special purposes, such as analysis or marketing purposes. Cookies from so-called third-party providers are also used.

As these cookies are not technically necessary, consent to their use must be obtained. This is done on the legal basis of Section 25 (1) TDDDG and, under certain circumstances, Article 6 (1) (a) GDPR. For information on the purposes, storage duration, providers, technologies used and data stored, please refer to the cookie settings of the consent management tool we use. In our case, we use:

Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document them in accordance with data protection regulations. The provider of this technology is Usercentrics A/S, Havnegade 39, 1058 Copenhagen (Denmark), hereinafter referred to as Cookiebot.

Cookiebot allows you to give consent to the processing and use of cookies, or to refuse processing, or to manage only the consent you have given for certain cookies. The basis for this can be found in the legal basis according to Article 6 para. 1 lit. a of the GDPR in the granting of express consent.

Our cookie banner also helps us to provide the necessary proof of the declarations of consent. Cookies are also used for this processing, as we process the information about the consent and other log data for this declaration. This processing is necessary to provide proof and has Article 6(1)(c) in conjunction with Article 7(1) GDPR as its legal basis.

You can revoke your consent for cookies here: (……)

5.2 Analytical, marketing, plugins and social media cookies

The following cookies are set on our website:

Google (Tag Manager)
- Google Analytics
- Google Fonts
Social media
- Facebook
- Instagram
- LinkedIN
- YouTube
- Vimeo
Akismet
SendGrid

5.2.1 Google Tag Manager

This website uses the Google Tag Manager, which allows various tools such as tracking tools to be easily integrated into the website. The Tag Manager itself does not process any data, but passes it on to integrated services. The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

The recipient of the data is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. You can find more information on how the provider handles personal data here: https://policies.google.com/privacy?hl=d

https://policies.google.com/privacy?hl=de#europeanrequirements

During use, data is transferred to third countries. Google uses standard contractual clauses. You can find more information about this here: https://policies.google.com/privacy/frameworks?hl=de

The processed information is only stored for as long as necessary for the intended purpose or as required by law.

You can find more information about the duration of storage of personal data here: https://policies.google.com/privacy?hlde-DE&fg=1#inforetaining

The provision of personal data is not required by law or contract and is not necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it may mean that you will not be able to use our website or will not be able to use it to its full extent.

5.2.2 Google Analytics

This website uses functions of the web analysis service Google Analytics. Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data is summarized in a user ID and assigned to the respective end device of the website visitor.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

https://policies.google.com/privacy?hl=de#europeanrequirements

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

5.2.3 Google Fonts

We use Google Fonts to use standardized fonts. These are operated by us and therefore no transfer to Google takes place.

5.3 Social Media

5.3.1 Facebook

Elements of the social network Facebook are integrated on this website in the form of a link. When you click on the link, a direct connection is established between your device and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook.

We have a legitimate interest in the widest possible visibility in social media. The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR, in the granting of your consent. The recipient of the data is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can find more information about the processing of personal data by Meta here: https://de-de.facebook.com/privacy/policy/

According to its own statement, data is shared within the Group. Data is also transferred to third countries. The provider has suitable transfer guarantees (standard contractual clauses from 2021) in place for this. You can find more information about the guarantees here: https://about.fb.com/news/2021/03/steps-we-take-to-transfer-data-securely/

Personal data is stored in accordance with applicable law. You can find more information about the storage of your data here: https://de-de.facebook.com/privacy/policy?section_id=8-HowLongDoWe

5.3.2 Instagram

A link to the Instagram service is integrated on this website. When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

We have a legitimate interest in achieving the greatest possible visibility in social media.

The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR.

The recipient of the data is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can find more information about the privacy policy here: https://privacycenter.instagram.com/policy

According to its own statement, data is also transferred to third countries. The provider complies with the standard contractual clauses of 2021. You can find more information on this here: https://privacycenter.instagram.com/policy

Personal data is stored in accordance with applicable law. You can find more information on the storage of your data here under point VII: https://privacycenter.instagram.com/policy

5.3.3 Linkedin

Functions of the LinkedIn service are integrated on this website in the form of a link. When the social media element is active, a direct connection is established between your device and the LinkedIn server. LinkedIn thereby receives information about your visit to this website.

If you are logged into your LinkedIn account, you can link the content of this website to your LinkedIn profile by clicking on the LinkedIn button. This allows LinkedIn to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

We have a legitimate interest in achieving the greatest possible visibility in social media.

The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR.

The recipient of the data is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. You can find more information about the privacy policy here: https://de.linkedin.com/legal/privacy-policy

Personal data is stored in accordance with applicable law. You can find more information about the storage of your data here: https://de.linkedin.com/legal/privacy/eu?

According to its own statement, data is also transferred to the USA. The provider complies with the 2021 standard contractual clauses. You can find more information on this here: https://www.linkedin.com/help/linkedin/answer/a1343190

5.3.4 Vimeo

We use Vimeo on our website, an online video portal where videos can be uploaded, viewed, rated and commented on. We publish marketing content there and embed it in our website. We would like to present our content directly to you in this way.

The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR. You can give your consent in our consent management system.

The service provider of Vimeo is Vimeo LLC, 330 West 34h Street, New York, New York, 1001 USA. The following personal data is processed by Vimeo:

the IP address
the type of browser used
the click behavior
the dwell time
when using an embedding video, the data is transferred directly to the Vimeo servers and cookies are set
if you have a user account, further data will be processed on your part.

The company uses computer systems, databases and servers in the USA and other countries. Your data can therefore also be stored and processed on servers in America. The data remains stored by Vimeo until the company no longer has a commercial reason for storing it. The data is then deleted or anonymized.

You can find Vimeo’s privacy policy here: https://vimeo.com/privacy

Cookies are processed by Vimeo. You can find the relevant information at: https://vimeo.com/cookie_policy

https://vimeo.com/privacy#international_data_transfers_and_certain_user_rights

5.3.5 Youtube

Functions of the YouTube service are integrated on this website in the form of a link. When the social media element is active, a direct connection is established between your device and the YouTube server. As a result, YouTube receives information about your visit to this website.

If you are logged into your YouTube account, you can view the content by clicking on the YouTube button. This allows YouTube to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

During use, data is transferred to third countries. Google uses standard contractual clauses. You can find more information about this here: https://policies.google.com/privacy/frameworks?hl=de

The processed information is only stored for as long as necessary for the intended purpose or as required by law.

You can find more information about the duration of storage of personal data here: https://policies.google.com/privacy?hlde-DE&fg=1#inforetaining

The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR. You can give your consent in our consent management system.

5.4 Akismet

We use Akismet from Automattic as a spam protection service. The company behind this is WordPress.com. Akismet compares all comments made with its own spam database and removes irrelevant and/or malicious content before it is published.

The legal basis can be found in Article 6(1)(f), as we have a legitimate interest in the functionality, credibility and spam-free security of our website. Akismet only stores the personal data required for the core function of Akismet. This data is stored for a period of between 14 and 90 days and then deleted.

The following personal data may be collected by Akismet: Visitor name, e-mail address, user comment, IP address, web browser, date and time, end devices, mobile end device. The information can be found here:

In the data processing information, reference is made to the standard contractual clauses for the transfer.

https://automattic.com/privacy-notice/

https://automattic.com/de/privacy/

The legal basis for the use can be found in Art. 6 para. 1 lit. a GDPR. You can give your consent in our consent management system.

5.5 SendGrid

We use SendGrid to send e-mails that are used for marketing purposes, newsletters, etc. SendGrid is an American company. We want to ensure that emails reach their recipients and do not accidentally end up in the SPAM folder or are marked as SPAM. The legal basis for this is Article 6(1)(f) of the GDPR, as we have a legitimate interest in the proper delivery of our information. An agreement has been concluded with SendGrid in accordance with Article 29 of the GDPR. Data transfer to the USA is secured by the closed EU-US Privacy Data Framework.

Website Privacy Notice | Twilio

6 Right of objection and revocation

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 para. 1 a GDPR (data processing based on your consent) and Art. 6 para. 1 b GDPR (data processing to fulfill contractual obligations). You can send your objection in any form to datenschutz@faber-cs.com.

7 Rights of data subjects

As a data subject, you are entitled to data subject rights under the GDPR, which you can assert against us. These are as follows:

Right of access (Article 15 GDPR)

In accordance with Article 15 (GDPR) and Section 34 (BDSG), you have the right to obtain information from us as to whether and to what extent we process your personal data

If such processing has taken place, you can request the following information from the controller:

the purposes for which the personal data are processed;
the categories of personal data that are processed;
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the duration of storage;
the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
all available information about the origin of the data if the personal data is not collected from the data subject;
the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

Right to rectification of the data (Article 16 GDPR)

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction without delay.

The right to erasure (Article 17 GDPR)

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
The personal data concerning you has been processed unlawfully.
The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) GDPR, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure does not exist if the processing is necessary

to exercise the right to freedom of expression and information;
for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
for the assertion, exercise or defense of legal claims.

Right to restriction of processing (Article 18 GDPR)

You may request the restriction of the processing of your personal data under the following conditions:

if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or
if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed – apart from being stored – with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right to data portability (Article 20 GDPR)

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where

the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
the processing is carried out using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to object (Article 21 GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Notwithstanding Directive 2002/58/EC, you have the option of exercising your right to object in connection with the use of information society services by means of automated procedures using technical specifications.

Right to withdraw consent (Article 7 (3) GDPR)

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Please send your revocation to datenschutz@faber-cs.com

Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 77 GDPR.

You can address the corresponding data subject rights to us at any time. To do so, please send us a message to: datenschutz@faber-cs.de